Sample Review Mining Report for a pest control company

Published: October 21, 2026

What does a Review Mining Report show a pest control owner?

A Review Mining Report shows a pest control owner what customers praise and what costs jobs. The report reads every public Google and Facebook review. It ranks the complaint themes that repeat. It names the strength to sell. It gives reply templates and a one-page action plan. This page shows a real sample report. We built it from public reviews of a Houston pest control company. We removed the company name.

The sample report pages

Sample Review Mining Report, page 1: the cover page, made for a Houston pest control company
Page 1: the cover
Sample Review Mining Report, page 2: the rating snapshot, what is working, and the first complaint themes
Page 2: the snapshot and the first findings

What the sample report found

The same findings, in plain text. We read 17 full public reviews and complaints across Google, Yelp, and the BBB.

  • On Google: 4.8 stars across 11,149 reviews. 92% of the reviews are 5 stars.
  • Off Google: 2.7 stars across 294 Yelp reviews. The BBB lists 32 complaints in 3 years.
  • Top complaint theme: a cancellation charge the customer did not hear about at signup. It shows in 12 of 12 negative reviews read. The charge runs from $189 to $349.
  • Second theme: a fast door pitch that the signed paper did not match. It shows in 6 of 12 negative reviews read.
  • Third theme: treatments that did not end the pest problem. It shows in 5 of 12 negative reviews read.
  • The strength: the technicians. All 5 Google reviews read name a technician and praise the work.

What your report includes

Your report has this exact format. It lists every recent Google and Facebook review that we read. It ranks your top 5 complaint themes. It gives you 3 reply templates. It ends with a one-page action plan. The plan puts the highest-value fix first.

Price and delivery

The Review Mining Report costs $99 one time. You get the report in your inbox within 24 hours. You give only your business name to order. If your reviews are too thin to analyze, we tell you and refund you in full before we start. After the report, we offer the Hot Lead List at $99 per month. Prices are as of October 21, 2026.

Your payment and card statement will show SmallOffice.Space, the company behind PMP Leads.

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